Privacy policy

Last updated: April 19, 2026

Sister Bakery ("we," "us," or "our") is a small-batch cookie business based in Tomball, Texas. We take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you place an order or contact us, we may collect the following:

Full name
Email address
Shipping address

We do not directly collect or store payment information. All payments are processed through a third-party platform (such as Square or Shopify), which has its own privacy policy and security standards. Please review their policies for information on how they handle your payment data.

2. How We Use Your Information

We use the information we collect solely to:

Process and fulfill your order
Communicate with you about your order status
Send you updates about Sister Bakery's weekly menu drops, if you have opted in
Respond to questions or customer service requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Website Tracking

Our website may use basic cookies or analytics tools to understand how visitors interact with our site. These tools may collect anonymized data such as page views and general location. You can disable cookies in your browser settings at any time.

4. Data Retention

We retain your personal information only as long as necessary to fulfill your order and comply with any applicable legal obligations. If you would like your information removed from our records, please contact us at the email below.

5. Third-Party Services

We use third-party platforms to process orders and payments. These platforms operate under their own privacy policies and security standards. Sister Bakery is not responsible for the data practices of third party services. We encourage you to review their policies directly.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to any legal obligations

To exercise any of these rights, please contact us at the email address below.

7. Children's Privacy

Sister Bakery's website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.